In this section, we share the latest COVID-19 guidance and advice for tourism and hospitality businesses. As advice becomes available, this page will be updated with the latest information to support your business.
Please continue to contact us by email or phone. Also, please let us know what kind of practical support you need from us – we’re here to help.
Useful sources of advice and help
VisitScotland’s COVID-19 advice page contains links to a wealth of business advice and resources, including reopening guidance. Visit the Coronavirus (COVID-19) advice page here >>
Scottish Tourism Alliance (STA)
The Scottish Tourism Alliance (STA) issues regular updates on its activity and any announcements. Sign up to receive updates here >>
Preparing for Business Post-Lockdown
Tourism and Hospitality Guidance
As of 9 August 2021, Scotland's protection levels are replaced by baseline measures. This means the legal requirement for physical distancing and limits on gatherings have been removed and all venues across Scotland are able to re-open. Some protective measures remain in place, such as the use of face coverings indoors and the collection of contact details as part of Test and Protect. Please refer to the Scottish Government's central guidance to ensure you are aware of what the guidance is.
Guidance is also available to clarify tourism and hospitality sector specific questions relating to the central guidance measures. It includes guidance on good practice, FAQs and guidance on collecting customer contact details. Read the Coronavirus (COVID-19): Tourism and hospitality sector guidance
COVID-19 vaccine certification scheme
Enforcement of the COVID-19 vaccine certification scheme came into effect from Monday 18 October. Individuals attending the following settings and events must be able to show they have been fully vaccinated (unless exempt) to gain entry:
- Late night premises with music, which serve alcohol at any time between midnight and 5am and have a designated place for dancing for customers
- Indoor events (unseated) with 500 or more people
- Outdoor events (unseated) with 4,000 of more people
- Any event with more than 10,000 people
Get Tourism Ready
VisitScotland has created a one-stop-shop to gather together the Scottish Government guidance and guidance produced by sector groups to provide you with best practice advice to help you prepare to open and welcome visitors again. View the VisitScotland Get Tourism Ready page here >>
We’re Good To Go
This UK-wide industry standard and consumer mark gives confidence to your visitors that you're adhering to official government and sectoral guidance. To obtain the mark via this free scheme, you must complete a self-assessment on the 'We're Good to Go' online platform, including a checklist confirming you've put the necessary processes in place and are adhering to official Government and sectoral guidance. Read more and apply here >>
Find Business Support
The Find Business Support website contains a comprehensive list of funding sources to support businesses facing disruption from COVID-19. Read more here >>
VisitScotland has put together a summary of financial support available to tourism, hospitality and events businesses in Scotland. Read more here >>
Find Business Support
The Find Business Support website has gathered together information and support for all company sizes and sectors across Scotland, including help and advice for those affected by the COVID-19 pandemic. Read more here >>
Scottish Enterprise (SE)
SE has listed sources of support and advice for businesses affected by COVID-19, including a COVID-19 checklist for businesses and guidance on managing business disruption. Read more here >>
Business Gateway has gathered relevant information and support to help businesses with the COVID-19 pandemic.
Business Advisers are happy to take calls to provide advice on a variety of challenges that you may now be experiencing, including examining your short-term cash flow position, HR aspects and identifying appropriate government financial support. Several webinars are available to help businesses manage some of the challenges being faced. Visit the Business Gateway virtual and local business support page here >>
We're Good to Go
The 'We're Good to Go' mark is a UK-wide industry standard and consumer mark which demonstrates that tourism and hospitality businesses are adhering to the respective government and public health guidance, and have carried out a COVID-19 risk assessment to ensure they have the required processes and protocols in place.
The obtain the mark you must complete a self-assessment through the 'We're Good to Go' online platform to confirm that you have put the necessary processes in place. Once complete, you will receive certification and access to the 'We're Good to Go' mark to display in your premises and online.
Webinars and Workshops
We offer a range of webinars and workshops as part of our Business Recovery Programme. Check here for up and coming events. Recordings of all our webinars are available here >>
Business Gateway: Webinars
Business Gateway run regular webinars and workshops on a variety of business-related topics. View upcoming webinars here >>
Hospitality Industry Trust (HIT) Scotland: Learn @home app
HIT Scotland has updated its app with a collection of self-development links and activities that will help you continue to be engaged with the industry and update your skills and knowledge. Read more here >>