Get to 'Know Your Destination' in our new online training modules
2 November 2022
We are delighted to launch a suite of five new online training modules designed to help frontline tourism and hospitality staff enhance their knowledge of the destination and all it has to offer. Helping visitors get the most from their stay and connecting them to experiences across the destination can impact positively on the visitor experience and lead to an increased length of stay or spend in the destination.
Working through the modules can help you or your team answer queries like "what can we do today" more effectively. They can also help you answer pre arrival questions from customers in more detail.
The five modules are:
- Aberdeen and Aberdeenshire - an introductory overview of the destination.
- Food and Drink - tells the region's food and drink story, focusing on provenance and local produce (funded by Opportunity North East with support from the Scottish Government's North East Economic Recovery and Skills Fund).
- Adventure Tourism - two modules giving information on the rang of adventure activities and experiences in the region (also funded by Opportunity North East with support from Scottish Government's North East Economic Recovery and Skills Fund)
- Great Outdoors in the City - highlights the availability of outdoor experiences and natural attractions in Aberdeen (funded by NatureScot).
The modules are free to use and can be completed at the learners' own pace, using a PC, tablet or mobile phone. They receive a certificate for each module on completion. There is no limit to the number of learners you can sign up to work through the modules.
The modules are free to use and can be completed at the learners' own pace, using a PC, tablet or mobile phone. They receive a certificate for each module on completion. There is no limit to the number of learners you can sign up to work through the modules.
To sign up to receive access for you and/or up to 10 members of your team, please click the link below. If you would like to add more than 10 learners, please send their full names and email addresses to training@visitabdn.com. There is no limit to the number of learners you provide. However, please note that the system does not support shared email accounts and each learner will require their own email address.