About this event
How can you ensure that visually impaired guests and visitors have an enjoyable experience without barriers? From discovering you online and placing a booking to crossing the threshold and having an enjoyable experience, there may be obstacles that you're unaware of.
Join our series of sensory awareness webinars with North East Sensory Services, a practical guide designed to help tourism and hospitality businesses build confidence in welcoming all customers. Discover the small changes that you can easily implement to engage with customers at each stage of their booking journey, and feel empowered in your ability to provide an inclusive experience.
This two-hour webinar will introduce you to visual impairment and the profound practical and emotional impact it has on people's daily lives. We will also explore some of the simple adaptations, adjustments, changes, and support that you can provide to your customers who are visually impaired so that they can make contact, engage, and feel included in the services you provide.
Who is it for?
The workshop is relevant for tourism and hospitality businesses in Aberdeen and Aberdeenshire looking to grow their awareness of customers with additional requirements.
Date: Tuesday 11 March 2025
Time: 10am - 12pm
Location: Zoom
